
By definition, NCPC certification means that
an individual has demonstrated the use of best practice knowledge
and skills during the performance of their duties in the workplace.
Thus, this model of certification exceeds customary paper and pencil
certifications that do not predict, influence or document the use
of specific practices in the workplace. This characteristic lies at
the heart of the model's utility and power.
NCPC has adopted the NVQ process used in the United
Kingdom, which results in an "award" that certifies individuals as
competent in specific practice areas. This method applies a specific
set of competency standards with measurement criteria. The system
provides for certifying individuals through a standardized assessment
process designed to evaluate performance on the job. Within the framework
a concept was devised to:
1. Clearly articulate each quality
standard or competency an employee would need to demonstrate in order
to perform satisfactorily on the job in a work setting,
2. Provide a common assessment methodology, and
3. Recognize attainment of competency through
tangible awards that are portable across organizations and jobs.
Certification Levels
There are 5 certification levels that individuals
might aspire to receive in the system. Usually, an individual's job
function is applicable to one of the levels. These levels are hierarchically
represented as follows:
 |
Strategic or Operations Management (manager of
managers) |
 |
Management Level (Manager of Supervisors) |
 |
Supervision (of staff, clients, and/or programs)
|
 |
Direct Practice (work under supervision) |
 |
Pre-Entry (basic general skills) |